When you sign up to receive newsletters or request information from Borthwick Castle we may ask for personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile phone number. Different web pages may ask for different personal information. The personal information that you provide to us directly or via partners will be used for the purposes outlined at the time of collection or registration.
The information provided when making a booking or enquiry may be processed by The Company, and/or the Hotel for the purposes it has notified to the Information Commissioner. By confirming the booking, you consent to this processing of the information.
We will keep all your personal information confidential and will only use this information in compliance with data protection legislation and will only use your information within The Company. Where we work with third parties to process your information, these third parties comply strictly with our instructions and will not use your personal information for their own business purposes.
“Cookies” are small text files that are stored on the devices used to access websites such as ours. There are several types of cookie and the most common is often referred to as a ‘session’ cookie. Session cookies are used to keep track of information needed by a user as they travel from page to page within a website, perhaps as part of an the online reservation process. These cookies have a short lifetime and may even expire once you close your internet browser.
The Company may use ‘session’ cookies to tell whether a website user has logged in, to find details that can be used to pre-fill parts of on-line forms and to personalise subsequent visits to the website. They may also be used to track anonymously which areas of the site are popular and which are not used, allowing us to target our website resources and improve the customer experience.
Borthwick Castle Management Company Ltd
Please use the website Contact form.
Whilst we would be pleased to provide information about your personal data, there may be a small administration charge for this service. You will be advised of any appropriate charges at the time of your request.
Further information on UK Data Protection legislation can be obtained from the Information Commissioner’s Office.